SHIPPING INFORMATION

Items once ordered are manufactured with loving care and ready to be shipped to you within 10 working days. So you can relax , sit back and enjoy your new Couched product within 10-12 working days of placing an order. Please note that items ordered together may not be shipped out on the same day, and occasionally items may be temporarily out-of-stock or backordered. You will be alerted in either instance and will be provided an approximate date of shipment. Rest assured, any shipping delays will be communicated to you at the time of your order. Should any other unforeseen delay occur, you would be notified within 10 days of placing your order.

SHIPPING & HANDLING CHARGES

Please note that shipping and handling charges are included in the price quoted of any product when shipped within Gurgaon.

RETURNS & EXCHANGES

All Couched products are guaranteed for its quality. Should there be the rare chance that you get some damage on the item when delivered, we will be happy to take it back within 48 hours. You can call us out in case of some manufacturing defect even after you have the product for a while. All products are covered under a 1 year warranty.

Given that we handcraft all the pieces and customise them to your liking, exchanging products is not possible.

Send us an e-mail at getstarted@couched.in or call us at +91-9930195630

CANCELLATIONS & REFUND

Cancellations will be accepted only if your order has not been processed from our end. Refund will be processed through the same online mode in 10 to 15 working days.

TAX

The price we quote includes the GST.

REGISTERED ADDRESS

Plot no-7, Street No-5, Krishna Colony, Faridabad Haryana- 121004